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battery error. Try again when the temperature returns to normal

dataminer 612 2 0

battery error. Try again when the temperature returns to normal

dataminer 612 2 0 
what should I do


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  • dataminer

    roborock s7

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    RR_Support
    RR_SupportStaff Member08/19/2023      09:36
    @dataminer:

    We are sorry to hear that your device did not work well.

    If the temperature of the battery is too high, error 14 is likely to happen. In this case, please put the robot in a cool and well ventilated area for 2 hours to let it cool down, and then try again to see if the issue will persist.

    For more help, feel free to reach out to our support team at support@roborock.com(if you are in EU, contact support@roborock-eu.com).

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