Roborock S5 turns off after aprox 10min-15min of cleaning.
I cannot turn on from the power button, it turns on only after I place it on the charging dock.
When it turns back on, it shows the remaining battery it had. Eg it had 85% before turning off while cleaning, it will show the same after turning back on.
I have made a factory reset but this did not fix the issue.
What can I do to fix this?
Thanks
We are sorry to hear that your device did not work well.
According to your description, there might be some issue with the battery.
Would you please contact us at support@roborock.com(if you are in EU, contact support@roborock-eu.com)so that we can better assist?