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Roborock s7 maxv going insane on the balcony

Dacadey 193 1 0

Roborock s7 maxv going insane on the balcony

Dacadey 193 1 0

Hi!

So I've been using the Roborock S7 maxv ultra for quite a while, and as long as it's inside the apartment, it works perfectly, and cleans everything with no problems whatsoever.

However, once it gets to the balcony, it goes absolutely insane. It forgets where it is, shows the wrong location, bumps into the glass wall on the balcony and the furniture, makes up rooms and spaces that don't exist around the balcony, and so on.

Is there any way to fix it?


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  • RR_SupportStaff Member

    Hi thanks for reaching out.


    May I know if the balcony has any obstacles? The robot is using laser to recognize the plan of room. 

    Therefore, it needs reference object to locate itself. If the place is clear without some objects or no objects at all, 

    robot will not know where it is and it will cause a lot of issue like wrong map, recharge failure.

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