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Battery life issues Roborock S8 MaxV Ultra

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KC135FS 115 1 0
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Battery life issues Roborock S8 MaxV Ultra

KC135FS 115 1 0

I moved up from S7 and have noticed the S8 not holding a charge like S7 did. Taking to support with extend warranty. Lots of hoops to jump through. It obviously is not holding charge now but I guess they want to look through entire history in order to deny repair? Has anyone else had these issues with support? Also has anyone noticed issues with the newer models or older? This is the second roborock I have purchased trading the old one in for newer models. so far I’ve been sticking to this brand.

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  • RR_SupportStaff Member

    We are sorry to hear that your device did not work well.

    The issue you faced may not be solved in a short answer. We hope we could work with you to locate the cause and address it. Would you please contact us at support@roborock.com(if you are in EU, contact support@roborock-eu.com)so that we can better assist? 

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KC135FS