Roborock Points
How to earn Roborock Points
How to earn Roborock Points
- 1、New users: 100 points (Newly registered accounts only)
- 2、Sign in /per week : 1 point (Once per week)
- Message our official RR_Deal account for more details（ All rights of explaination are reserved by Roborock）
Hello, thanks for reaching out.
May I know if you've set up differnet water flow level for the 2 clenaing cycles? You may set up higer water flow to see if it works. If the issue persists, would you please reach out to our support team at support@roborock.com(if you are in EU, contact support@roborock-eu.com) so that we can better assist?
It's possible that the mop pads have shrunk Drift Hunters slightly after washing and drying.
It is possible that the cleaning pads may have shrunk a bit after being washed and dried in the machine, which may affect their coverage during the Badland. Shrinkage may occur due to the nature of the material used in the cleaning pad and the washing process.
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