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Roborock S7 Main Dock

Martin 113 1 0

Roborock S7 Main Dock

Martin 113 1 0

My Roborock S7 will not release the dustbin in the dock. It will lift up abit then it jams. I have turned it off and on.

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  • RR_SupportStaff Member

    Hello, thanks for reaching out.

    You may lay the bin down on the floor, with the side of the dustbin facing the floor. Than please tap on the other side of the dock to try to dislodge any jams.

    If the issue persists, would you please reach out to our support team at support@roborock.com(if you are in EU, contact support@roborock-eu.com) so that we can better assist?

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