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Q7 Max Mopping - No Water coming out

Teodora 1156 1 0

Q7 Max Mopping - No Water coming out

Teodora 1156 1 0

Hello I have my Roborock for a week now. Vacuum works great. Tried mopping today - No water coming out.

I changed another mopping cloth.

Made sure there is no detergent in the water, cleaned it.

I turned the device over, checked if there's anything blocked them slightly with a needle. After that, installed the water tank and mopping module (without the mopping cloth) and ran the device for around 20 sec. No water trails on the ground. 

What else should I do?

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  • RR_SupportStaff Member

    Hello, thanks for reaching out.

    We are sorry to hear that your device did not work well. 

    The issue you faced may not be solved in a short answer. We hope we could work with you to locate the cause and address it. Would you please contact us at support@roborock.com(if you are in EU, contact support@roborock-eu.com)so that we can better assist?

    Best regards.

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