Roborock forum
Roborock Points
How to earn Roborock Points
  • 1、New users: 100 points (Newly registered accounts only)
  • 2、Sign in /per week : 1 point (Once per week)
  • Message our official RR_Deal account for more details（ All rights of explaination are reserved by Roborock）
search
Get Roborock Points+5
Roborock forum

Q7 Max Mopping - No Water coming out

Teodora 815 1 0

Q7 Max Mopping - No Water coming out

Teodora 815 1 0

Hello I have my Roborock for a week now. Vacuum works great. Tried mopping today - No water coming out.

I changed another mopping cloth.

Made sure there is no detergent in the water, cleaned it.

I turned the device over, checked if there's anything blocked them slightly with a needle. After that, installed the water tank and mopping module (without the mopping cloth) and ran the device for around 20 sec. No water trails on the ground. 

What else should I do?

0
0
You can share this article on the community website!

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

  • RR_SupportStaff Member

    Hello, thanks for reaching out.

    We are sorry to hear that your device did not work well. 

    The issue you faced may not be solved in a short answer. We hope we could work with you to locate the cause and address it. Would you please contact us at support@roborock.com(if you are in EU, contact support@roborock-eu.com)so that we can better assist?

    Best regards.

    Like0
    Reply

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

Sign In Register
Teodora
Welcome to Roborock Forum