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q7 max plus maps issues

Danilo 552 1 0

q7 max plus maps issues

Danilo 552 1 0

Hi,

I constantly have issues with my maps on my q7 max plus.. My maps after a few weeks start to get weird and broken and the robot start to have issues getting back to the dock. I already rebuilt the maps like 20 times during the last 1 year, that is very annoying. I have a S7 and that does not happen with that unit.

I hope someone from Roborock can answer to this or provide some software updates to fix this issue, I have seen several other people complaining about this issue on different forums

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  • RR_SupportStaff Member

    We are sorry to hear that your device did not work well. 

    The issue you faced may not be solved in a short answer. We hope we could work with you to locate the cause and address it. Would you please contact us at support@roborock.com so that we can better assist?

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Danilo
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