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Unexpected obstacles on map

Frank 55 1 0

Unexpected obstacles on map

Frank 55 1 0

My map contains two small white areas where there are no objects. The vacuum always goes around these areas as if there was something there. Why doesn’t it see that the area is clear?

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  • RR_SupportStaff Member

    Hello, thanks for reaching out.

    May I know what this area looks like in reality? Is it under sofa or couch?

    You may try a zone cleaning which covers this area and try again.

    If the issue persists, would you please reach out to our support team at support@roborock.com(if you are in EU, contact support@roborock-eu.com) so that we can better assist?

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