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vacuum running every night at 5 pm for some reason

DrwHem 114 1 0

vacuum running every night at 5 pm for some reason

DrwHem 114 1 0

So i have deleted and triple checked all my scheduled routines and there is no routine at all for weeknights at 5 pm. I have also check with alexa and there are no routines at all for the vacuum in the app. Yet, this vacuum runs every night at 5? I have no idea why and i cant get it to stop.

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  • RR_SupportStaff Member

    Hello,

    Thanks for reaching out.

    We are sorry to hear that your device did not work well. 

    The issue you faced may not be solved in a short answer. We hope we could work with you to locate the cause and address it. Would you please contact us at support@roborock.com(if you are in EU, contact support@roborock-eu.com)so that we can better assist?

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DrwHem
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