I bought the S4 from Amazon a couple of weeks ago, ~ December 22, 2019, and I don't know which Android app I should be using. I tried the Roborock first with limited success then Mi Home, again with limited success, and now I'm back to Roborock. I believe I have the latest robot SW (01.03.06) and I just downloaded the current Roborock from the Android Play Store a week ago. The robot just finished vacuuming the house and I believe it did a good job However, it is not displaying a map, just the "Map loading" message. I don't know how to use some of the features without the map. Which app should I be using? If it's the play store Roborock, then how do I get it to display the map.
We are sorry for the trouble you are facing.
Both apps could work with S4. Did you check wifi quality?
Could you please contact our support email: firstname.lastname@example.org ?
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