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Marion123 566 1 0

Keep getting error code couldn't sign up (10001) when trying to create account

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  • RR_SupportStaff Member

    We are sorry for the trouble you are facing.

    May i know if you are register a roborock account(roborock app) or xiaomi account(mihome app)?

    Could you please contact support via email : support@roborock.com and note robot model?

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Marion123
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