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S5 main brush blocked

mihatsu 336 1 0

S5 main brush blocked

mihatsu 336 1 0

is there some firmware update coming which fixes this main brush problem? this seems to happen on carpet and hard floor totally randomly.

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  • RR_SupportStaff Member

    We are sorry for the trouble you are facing.

    May i know if robot worked well on the same place before but now reports main brush error? It is suggested to contact support via email: support@roborock.com. A video about the error will be helpful.

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