Difficulty Editing Rooms

Difficulty Editing Rooms

I have an S6. I use an android phone with the Roborock App and my wife uses and Iphone with the Roborock app. Between us we're unable to divide rooms properly.

The app on her Iphone doesn't show an option to edit the rooms at all.

The app on my android allows me to divide or merge rooms, but when I try to divide a room, the dividing line always runs entirely from one side of a gigantic room to the other. It won't allow me to divide it at a doorway opening.

Any advice?

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  • We are sorry for the trouble you are facing.

    May i suggest you contact support via email and send a cleaning map? Here is email address: support@roborock.com. If you have sent email already, we will reply to you asap.

    Like0
    jimk
    jimk01/07/2020      00:09
    @RR_Support:

    Thanks. I found a work-around. By bisecting the room vertically into two rooms, I could then split the right half and then re-join the vertical bisection.

    Like0
    RR_Support
    RR_SupportStaff Member01/07/2020      08:58
    @jimk:

    Glad to hear that~

    Like0

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