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Roborock S4 always pass one time

cos75 182 3 0

Roborock S4 always pass one time

cos75 182 3 0

Hi,

I have a roborock S4 since november 2019, I realized that when I select the icon 1x, 2x or 3x the robot ignore my selection and work always in one pass mode.

It's a defect of the robot or the app?

Do you have my same problem?

Do you know how to solve it?

Thank you

Marco

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  • RR_SupportStaff Member

    May i know if you mean cleaning multiplier of zone cleaning or room cleaning?

    Which app you are using?

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    cos75
    cos7501/23/2020      16:25
    @RR_Support:

    If i use zone cleaning then the robot works correctly, but if I use room cleaning the setting is ignored and the robot passes only once

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    RR_Support
    RR_SupportStaff Member01/29/2020      08:50
    @cos75:

    Thanks for your reply. The setting of room cleaning multiplier is not supported yet. The icon for room cleaning does not take effect if you select and we will fix the issue as soon as possible.

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