Mi Home App S5 networkErrorView

Mi Home App S5 networkErrorView

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  • I can no longer control S5 from Mi Home. First I got ”loading map...” for a few days and today can’t even open S5 anymore but get this error every time. It still works if I use buttons on the S5 device but the app is now useless. Please, fix. Thank you.

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    iLuki
    iLuki01/25/2020      09:49
    @tw:

    hey tw, i just wanted to let you know that i found the solution!

    you need to clear the cache inside the app.

    Click on the profile tab inside the app --> settings --> clear cache. After that everything works again :) !

    cheers

    Like2
    RR_Support
    RR_SupportStaff Member01/29/2020      08:46
    @iLuki:

    Thanks for sharing. Yes, clear cache of app works. see the picture below


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  • I have he exact same error! everything worked fine, then i did an update in the iOS App store and after that i could not get the control over my roborock in app...My girlfriend still has the old app version on her phone and there everything works fine. Please fix this IMMEDIATELY

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