Have enjoyed the S6 for about a month but this week the robot announced an internal error. I've reset multiple times but the 117 Left ODO error keeps showing.
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We are sorry for the trouble you are facing.
We are afraid there is something wrong with left wheel, may i know where did you buy the robot?
Btw, it is suggested to contact support via email: email@example.com
I bought it through Amazon Prime.
Thanks for your info.
May i suggest you contact us via email firstname.lastname@example.org and tell us amazon order number of S6?
The Amazon order number is: 114-7600555-0348269.
When I try to access the support URL it just takes me to the page with general info. Clicking on the support link/icon doesn't do anything.
Thanks for the continued help.
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