Roborock forum
Roborock Points
How to earn Roborock Points
  • 1、New users: 100 points (Newly registered accounts only)
  • 2、Sign in /per week : 1 point (Once per week)
  • Message our official RR_Deal account for more details（ All rights of explaination are reserved by Roborock）
search
Get Roborock Points+5
Roborock forum

unable to upgrade to latest firmware with my roborock S5

zebulon 1355 1 0

unable to upgrade to latest firmware with my roborock S5

zebulon 1355 1 0

Hi all,


I have a trouble to upgrade to latest version of my firmware on my roborock S5

current firmware:3.3.9_1886

latest firmware: 3.3.9_1746

0
0
You can share this article on the community website!

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

  • RR_SupportStaff Member

    We are sorry for the trouble you are facing.

    1. put robot on the dock and make sure the battery above 20%.

    2.try to update in vacuum setting and wait for several minutes, sometimes the app stops but actually robot is updating. You could wait for 5-10 minute until hearing voice report.

    3.If still failed, please switch the region to Singapore or others

    , then reconnect robot to update, see picture attached.

    Like0
    Reply

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

Sign In Register
zebulon
Welcome to Roborock Forum