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Hi, sorry for the inconvenience.
Would you please help to tell us more info about this issue?
What is happening frequency of offline issue? Is there any rule on it?
What is device's wifi indicator status when you find it is offline? out, solid or blinking?
Are you able to reboot device to make wifi indicator solid and device online without resetting wifi?
What is your router's brand and model?
Thank you.
The issue appears after a few hours after i restart wifi on the S5. It works for a while and then it says its offline.
This morning i put the S5 cleaning and went to work, after 30 minutes I opened the Mi Home app and said it was offline. I don't even know if it completed the cleaning because I haven't been home yet.
The wifi indicator stays solid. And i can see that the S5 is connected to my router in my router's app.
I just can't access the S5 via Mi Home app. It says the S5 is offline.
My router is a Huawei hs8247w but the problem is not on the router because i use the same one for 3 years, and there was no update for the last 6 monthes.
What shoul i do?
Thank you
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