Roborock Points
How to earn Roborock Points
How to earn Roborock Points
- 1、New users: 100 points (Newly registered accounts only)
- 2、Sign in /per week : 1 point (Once per week)
- Message our official RR_Deal account for more details（ All rights of explaination are reserved by Roborock）
Dear customer,
Thanks for reaching out.
Please refer to the attached picture for where you could find the modes setting.
And please kindly note the now "gentle mode" was previously named "mopping mode". They are of the same mode.
It seems vaccum turbo mode is removed without any warning on update. How can I return to previous firmware? I want to use turbo mode from time to time when need a better cleanup.
Hi, could you please send us a picture of the cleaning modes?
Meanwhile, is S5 the model number of your device? If yes, you can follow the instruction below:
Step 1. Hold the recharge button for 3-5 seconds.
Step 2. Use a pin to press the reset button next to wifi LED just once，and power button, recharge and spot cleaning button's light will be out. When you are doing this, please make sure recharge button is still under your finger's holding without moving.
Step 3. Keep holding recharge button for 5 seconds after you press reset button until power button blinks again and you hear the tone "Restoring the initial version. It will take about five minutes. Please wait patient", and then you could remove the finger.
Notice:
1. Factory default restore will disconnect RoboVac from wifi. Please re-add it after factory default restore.
2. Factory default restore will also make RoboVac's firmware version come back to original one when it was made in factory.
3. Factory default restore will delete all your setting on device like scheduled cleaning.
4. Factory default restore will delete every single cleaning's log including every cleaning's duration, size and map. But the total duration, total times of cleaning and total size will be still kept there.