Multiple floors?

Multiple floors?

I was under the impression that the S6 Pure was capable of multiple floors. I've got everything set up on my main floor. I'd like to be able to clean upstairs and the basement. Is it possible without losing the map from the main floor?

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  • Dear Customer,

    The latest firmware with multi-floor maps feature supported has been released on Roborock app. Literally, you can save multiple maps and clean the upstairs and basement without losing the map from the main floor. The robot will recognize the floor by itself.

    Like1
    thaKing
    thaKing05/14/2020      16:29
    @RR_Support:

    I have had this for less than a week, immediately updated to the latest firmware. I don't see an option to save multiple maps or to utilize for multiple floors. What are the steps?

    Like0
    thaKing
    thaKing05/14/2020      16:47
    @RR_Support:

    Welp, apparently there was yet another firmware update. I loaded it and now see multiple floors options. Thanks!

    Like0
    RR_Support
    RR_SupportStaff Member05/15/2020      07:50
    @thaKing:

    You are welcome. Glad to hear that. Now you can enjoy the multi-floor maps feature.

    Like1

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