S5 Not Working

S5 Not Working

My S5 that I purchased last year is not working. When I run it, it just says "Positioning" repeatedly and doesn't go anywhere. I cleaned out the wheels and everything else, but still get the same problem.

The one year warranty just ran out last week. Please help me with this.

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  • EDIT: I figured out the problem. There was a large rubber band stuck in the wheel. It's working again.

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    RR_Support
    RR_SupportStaff Member05/23/2020      08:58
    @RVD26:

    Dear Customer,


    Thanks for your updates. We are glad to hear that you figured out the problem.


    If you have further question, do not hesitate to contact us.

    Like0

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