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Children/Pet Lock

pisnick 2164 5 0

Children/Pet Lock

pisnick 2164 5 0

Hi,

I have already bought an S5 Max. I'm very happy to choose that product, it's perfect!

Also I have a cat which loves S5 Max more than me :) She always gets on S5 Max and push Power or Home button which her's paws that start clean or stop cleaning activity. I've searched manuals but I couldn't find a children/pet lock for Home/Power buttons on S5 Max.

Is there any way to disable buttons temporary?

Thanks a lot...

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  • RR_SupportStaff Member

    Dear customer,


    Sorry that the S5 Max does not support pet/children lock now. We will forward this request to our R&D team and hope that they can add it.

    You can use some stuff to cover the button and avoid the cat from touching it.

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    Bernardo
    Bernardo02/03/2021      23:11
    @RR_Support:

    Just wanted to say that this feature is very much needed. I have a toddler and he can be very resourceful when he wants to touch something, a lock from the app would be great

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    RR_Support
    RR_SupportStaff Member02/04/2021      08:02
    @Bernardo:

    Hi, thanks for your reply. We have forwarded your suggestion to our tech team, and will try to manage it in the future.

    Best regards.

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  • RoboUser

    S5max user here. I heard you guys introduced a child lock in S7(finally!). When are you going to implement this feature for S5max?

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    RR_Support
    RR_SupportStaff Member01/16/2022      13:34
    @RoboUser:

    Hi, thanks for reaching out. The child lock is not available on S5max now. We'll forward your feedback to our tech team and hope they will manage it soon.

    Best regards.

    Like0
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