Roborock Points
How to earn Roborock Points
How to earn Roborock Points
- 1、New users: 100 points (Newly registered accounts only)
- 2、Sign in /per week : 1 point (Once per week)
- Message our official RR_Deal account for more details（ All rights of explaination are reserved by Roborock）
Hello,
sorry to respond late. Does this issue still exist?
You can try methods below:
If the water comes out only a little or none at all, please try the methods below.
1. Wet the mopping cloth before mopping, install it, and start the robot for 10 minutes with the wet cloth to see if the floor is mopped.
2. Change another mopping cloth.
3. Make sure there is no detergent in the water because it might block the air-in hole.
4. Pump up air from the air-in hole (such as blow it) and see if there're any bubbles in the water. See attached picture.
5. Pump water from the water-out hole (such as suck it) and see if there's any water coming out. See attached picture.
6. Disable the carpet mode and try again. See attached picture.
Hello I have same problem above. I did your instruction but it still not works. The water tank is normally I have tried to blow in the air holes and the water come out well. So what to do to fix this problem? Please help
So you have tried all the suggestions mentioned above, but the water still does not come out from the water tank?
Please tell us the serial number and purchase info, including seller's name, purchase date and order number.
Note: You can email us these info via support@roborock.com.