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S4 Multi floor

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S4 Multi floor

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I purchased the S4 with the promise of the multifloor support. Is there any ETA on the release of this feature or is there a way to bootleg the app to make this work?

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  • RR_SupportStaff Member

    Hello,


    It is estimated to release the firmware for S4 which supports multi-floor maps feature by the end of June or early July. But I have to say, it depends on the tests result. You can keep an eye on APP for updates.

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    Erkme73
    Erkme7309/12/2020      12:25
    @RR_Support:

    Is that June or July of 2020, or next year? If the former, are we to presume the testing didn't go so well, and it may never arrive? I just received the S4 yesterday and have 29 days remaining to give up on this model. I have a three level house and having saved maps is really important.

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    RR_Support
    RR_SupportStaff Member09/15/2020      11:30
    @Erkme73:

    Hi, thanks for your reply. The ETA is unsure yet. But considering you have three level house and it is a brand new device, you can return it and exchange it for another model, which supports multi-floor maps feature already, lie S5 Max, S6, S6 Pure and S6 MaxV.

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