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Loading Map

Bepke 357 1 0

The loading of the map is very slow. It takes approximately 5 minutes to laod the map when I start op the app. What can be the cause and how can I improve this? THanks for any help.

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  • RR_SupportStaff Member

    Hello,


    What is the model number of your robot? See pic attached.


    Which app do you use? Mi Home app or Roborock app?


    Try to clear the cache on the app; use cellular data, instead of Wi-Fi.


    Besides, you can uninstall and reinstall the app to have a try.

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