Dear Roborock support. There are a lot of people all around the world with carpets or places where two high contrast areas are detected by the vacuum cleaner as risky since the cliff sensors detect it as a problem. I have the same problem with our carpet. Obviously turning off complete the cliff sensors is not a good idea. Putting some tape there as you recommended is rediculous too. I think the best way is to add an area of a "Go zone" where the cliff sensors stop working. We do not have a black hole in our living room :) A simple implementation of this feature to your phone app wil fix not only my problem, but a common problem for many people.
Here is a photo of our capet. The dark broun waves has been detected by our s5 max as "black holes" :) and it is trying to keep away from them...
I think it's time to fix that soon!
That would be a good feature.
"Go zone", awesome! We'd consider it. Thanks for your suggestions.
Good. Thank you!
Waiting for the update :)
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