Hello!
I have a Roborock S5 device and everyt ime I add the device to the Xiaomi Home app (iPhone X) - I can't seem to connect to it due to "Failed To Initialize Device (3)". I was not able to find any information about this error. Can you point to a place where I can troubleshoot the issue?
Thank you!
I have figured it out. The device was initially added to an application with USA region. I had a different region on my phone and it failed to initialize. Once I set the region to USA it worked fine. They probably store some sort of information about each device in what region was first used and prevent changing it.
Hello,
Thanks for your updates.
Glad to hear that you figured it out. It helps a lot.
If you have any further question, be free to let us know.
Hi , just change your country in the mi home application . Go to profile, sitting, region , keep it “Chinese mainland” 👍