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Roborock S5 - Failed To Initialize Device (3)

aburelul 5746 3 0

Roborock S5 - Failed To Initialize Device (3)

aburelul 5746 3 0

Hello!

I have a Roborock S5 device and everyt ime I add the device to the Xiaomi Home app (iPhone X) - I can't seem to connect to it due to "Failed To Initialize Device (3)". I was not able to find any information about this error. Can you point to a place where I can troubleshoot the issue?

Thank you!

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  • aburelul

    I have figured it out. The device was initially added to an application with USA region. I had a different region on my phone and it failed to initialize. Once I set the region to USA it worked fine. They probably store some sort of information about each device in what region was first used and prevent changing it.

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  • RR_SupportStaff Member

    Hello,

    Thanks for your updates.


    Glad to hear that you figured it out. It helps a lot.


    If you have any further question, be free to let us know.

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  • Ali

    Hi , just change your country in the mi home application . Go to profile, sitting, region , keep it “Chinese mainland” 👍

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