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S5 - Roborock app

Gabriella 591 1 0

S5 - Roborock app

Gabriella 591 1 0

Hello. I bought S5, but it the only one not supported in your Roborock app. How can I use it best?

1- How can I save 2 versions of the same map?

  • Map Version A: blocking the furniture
  • Map Version B: without blocking them

2- in Xiami Home app, it is the option to have A second house, but I cant manage to use it with the vacuum. How can i make it work?

thank you.

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  • RR_SupportStaff Member

    Hi,

    The S5 supports Mi Home app only.

    Could you send us the pictures of the two versions of the map.

    The S5 does not support multi-floor maps feature; you can use it to clean different houses, but it will reset the previous map and create a new map at each time if you move the robot to another house manually.

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