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Schedule off by hour

Brock 678 3 0

Schedule off by hour

Brock 678 3 0

My schedule cleanings run an hour late. I set the timezone in the app and it shows correct. How can I verify the time on the robot?

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  • RR_SupportStaff Member

    Hello,

    Thanks for your information.

    What is the model number of your vacuum? Which app do you use? Mi Home app or Roborock app?


    Please sync the system time on your cellphone, clear the cache on the app.


    You can uninstall the app and reinstall it to give it a try.


    Besides, you can delete the schedule and re-set it.

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  • panthercz

    Maybe, I same problem. Scheluded sets to 8:20am. Now it is 8:50 and still not started.

    S5 Max (3.5.8_1340), Mi Home


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    RR_Support
    RR_SupportStaff Member02/11/2021      02:22
    @panthercz:

    Hi, thanks for your reaching out.

    Did the robot start the cleaning in the end? For example, one hour later.

    Or the robot didn't start the scheduled cleaning?

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