WIFI DETECTION

WIFI DETECTION

ANDROID PHONE CANNOT DETECT THE S5 MAX - i have tried everything in the instructions, troubleshooting, including online!

RECEIVED IT A LITTLE WHILE AGO, AND SUPPORT CLOSES AT 9AM PT (which doesn't help us too much!)

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  • Hello,


    What is the current wifi led indicator? Is it off or flashing?


    Turn off the wifi function on your Android phone and re-enable it to verify whether you can detect the robot's wifi.


    You can reset the wifi on the S5 Max to have a try.


    If it is still the same, you can hard reset it to have a try.

    Step 1. Hold the recharge button for 3-5 seconds.

    Step 2. Press the reset button next to wifi LED with a pin just once. Then the light of the power button and the recharge button will be out. When doing this, please make sure you're still holding the recharge button without moving.

    Step 3. Keep holding the recharge button for 5 seconds after you've pressed the reset button until the light of the power button blinks again, then you'll hear the tone "Restoring the initial version. It will take about five minutes. Please wait with patience". After that, you could stop holding the recharge button.

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