Roborock forum
Roborock Points
How to earn Roborock Points
  • 1、New users: 100 points (Newly registered accounts only)
  • 2、Sign in /per week : 1 point (Once per week)
  • Message our official RR_Deal account for more details（ All rights of explaination are reserved by Roborock）
search
Get Roborock Points+5
Roborock forum

WIFI DETECTION

ROCKIE 109 1 0

WIFI DETECTION

ROCKIE 109 1 0

ANDROID PHONE CANNOT DETECT THE S5 MAX - i have tried everything in the instructions, troubleshooting, including online!

RECEIVED IT A LITTLE WHILE AGO, AND SUPPORT CLOSES AT 9AM PT (which doesn't help us too much!)

0
0
You can share this article on the community website!

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

  • RR_SupportStaff Member

    Hello,


    What is the current wifi led indicator? Is it off or flashing?


    Turn off the wifi function on your Android phone and re-enable it to verify whether you can detect the robot's wifi.


    You can reset the wifi on the S5 Max to have a try.


    If it is still the same, you can hard reset it to have a try.

    Step 1. Hold the recharge button for 3-5 seconds.

    Step 2. Press the reset button next to wifi LED with a pin just once. Then the light of the power button and the recharge button will be out. When doing this, please make sure you're still holding the recharge button without moving.

    Step 3. Keep holding the recharge button for 5 seconds after you've pressed the reset button until the light of the power button blinks again, then you'll hear the tone "Restoring the initial version. It will take about five minutes. Please wait with patience". After that, you could stop holding the recharge button.

    Like0
    Reply

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

Sign In Register
ROCKIE
Welcome to Roborock Forum