s6 map shift after firmware updateyuheng08/01/2020 17:53 835 4 1

yuheng

I updated firm ware on my s6 to 3.5.8_2076. But now the map seems to be shifted and the home location of the robot has also been changed on the map. When I choose "edit map", I can no longer recover my previously saved map. Is there a way I can roll back to previous firmware version? Or recover from my previous maps? Thanks.

Yuheng

RR_Support

Hello Yuheng,

The current firmware supports multi-floor maps feature and it removes the backup maps feature. In fact, the two backup maps will be overwritten always and you may not find any rule which they are, they make little sense, that is why they got cancelled.

You can move the dock to a new location, is to power off the roborock, then power  it back on and make  it return to dock. You may need to pick it up and place it close to the dock for it to work, after that, please verify whether the map got updated. Otherwise, you need reset the current map and remap the house.

You can hard reset the S6 to roll back to the old firmware, but it is not suggested, the new firmware has added some new features and optimized the performance.