Roborock Points
How to earn Roborock Points
How to earn Roborock Points
- 1、New users: 100 points (Newly registered accounts only)
- 2、Sign in /per week : 1 point (Once per week)
- Message our official RR_Deal account for more details（ All rights of explaination are reserved by Roborock）
Hello,
The S5 supports Mi Home app only. Please use Mi Home instead of Roborock app.
And you need select the correct model number, which is S5. Please refer to the instruction below to connect it.
https://support.roborock.com/hc/en-us/articles/360030891372-How-to-connect-Roborock-to-Mi-Home-on-an-Android-device-
https://support.roborock.com/hc/en-us/articles/360030891092-How-to-connect-Roborock-to-Mi-Home-on-an-iOS-device-
That is ridiculous given the S4 and S5 Plus work with the new app. To make it worse, you cannot use Mi Home app with newer version of Android. Is there a workaround for this to get Mi Home working?
All robots support Mi Home app and some of them support Roborock app, including S4, S5 Max, S6, S6 Pure, S6 MaxV. We will forward the request to our tech team and hope that they will manage to add them in Roborock app.
You can also forward the request to support non-alphanumeric characters in the wifi name!