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Roborock S5 stopped cleaning rooms

whynb 2474 1 0

Roborock S5 stopped cleaning rooms

whynb 2474 1 0

I bought the S5 a month ago and it worked great.

Now it stopped cleaning the whole house, and just halts in room exits, or in invisible walls.

https://ibb.co/D9q3fKg

https://ibb.co/1sWMp8Q

Help?!

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  • RR_SupportStaff Member

    Hi,

    Thanks for reaching out.


    From the pictures provided, it seems that the map saving mode has not been enabled yet. See pic below:


    After you enabled it, please re-map the house. When the robot is creating the first map:

    1. Map saved mode is enabled

    2. Robot starts from dock;

    3. Robot goes everywhere on map it detects to clean, not just somewhere. Pls make sure the doors are open for the rooms you want to be displayed on map.

    4. Robot returns to dock(whose position is not moved) by itself and successfully.


    Besides, use wet cloth to clean the wall sensor and cliff sensors.


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