As per topic, my roborock S6 MaxV appears off line in google home. It used to be working fine.
I tried to unlink my roborock account in google home and relink it, it shows the errror "Something went wrong".
Im still able to control my S6 MaxV in the roborock app. Im based in Singapore
I have the same problem, two other reported the same thing over on Reddit.
Hi, please provide the info asked above. Besides, what is the model number of your robot?
I have the S6 maxv
I dont feel comfortable sharing this info on the forum
can I direct messege you or send in a ticket instead? Thanks
sent PM.
thanks
Hello,
Could you tell us your Roborock account and google home account so that we can check more details?
Thanks a lot.
Hi i've pm you my details
it's solved already. The support is really great! Thanks alot!
Great to know that and thanks for your appreciation.
If you have any further question, do not hesitate to contact us.
Hi. The problem is back again. My roborock appears offline again in Google Home. Kindly assist. Thanks
I also have this issue, unfortunately. Also S6 MaxV..
Hi Alex and Kenneth,
Is there any error message on Google home showing why it does not respond?
At the same, can you manage the S6 MaxV with your home wifi and cellular data?
Try to unlink it and link it back to the google home.