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Roborock s5 turns itself off

Dekay99 561 2 0

Roborock s5 turns itself off

Dekay99 561 2 0

I have the roborock s5 max just for few days. I have updated the firmware and only use the roborock app.

The trouble is that I scheduled it for cleaning at 4 o clock in the morning, but it does not work. I get a message saying "could not connect to roborock, could not perform scheduled cleaning." When I go check the roborock, it is turned off... When I turn it on, it has a goed connection and can just go cleaning... So I guess the problem is that it turns itself off at night?

I have disabled the "do not disturb" modus. As that would restrict the rock to go out at night.

I live in the Netherlands, and have given that time zone.

Any solutions?

Dekay99

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  • Dekay99

    Solved (for now). there was a little toy cube just next to the charging dock. Preventing It from charging So it turned off.

    The cast must have put it there ;-)😂

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    RR_Support
    RR_SupportStaff Member08/30/2020      07:35
    @Dekay99:

    Hi,

    Thanks for your updates. Glad to hear that it works now.


    If you have any further question, be free to let us know.

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