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Roborock S4 Firmware

Chriz 992 10 2

Roborock S4 Firmware

Chriz 992 10 2

Hi,

My Roborock S4 shows V01.03.28 as the latest firmware since a couple of months. To me it is a bit suspicious as there were firmware updates more frequently before. What is the latest S4 Firmware (is there a changelog somewhere) and what could be the reason I cannot update?

Thanks

Christian

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  • Chriz

    Is actually anybody in this support forum supporting the user(s) or are support requests being ignored?

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  • RR_SupportStaff Member

    Hello,

    Thanks for reaching out.

    The latest firmware of S4 should be 01.03.58.

    Is there any error message you cannot update the firmware? Could you send us some pictures for reference.

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    Bink
    Bink09/18/2020      04:38
    @RR_Support:

    If .58 is the latest version, I too am on .28. No error messages.



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    RR_Support
    RR_SupportStaff Member09/19/2020      15:21
    @Bink:

    Hi,

    That is weird, try to uninstall the app and re-install it.


    Also, you can reset the wifi and connect the robot to a mobile hotspot to have a try.

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    Vasiok
    Vasiok09/24/2020      14:33
    @Bink:

    Did you try to reset? Does the robot updated to .58?

    For me the latest version is.28 al well.

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  • Vasiok

    The same for me: .28 is the last version and i check for updates quiet often.

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    RR_Support
    RR_SupportStaff Member09/25/2020      09:02
    @Vasiok:

    Hi all,

    I double checked, the 01.03.28 is the latest firmware already. Due to the different server selected, the latest firmware number may be different.


    May I know which region you selected on Roborock app?

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    Vasiok
    Vasiok09/25/2020      13:03
    @RR_Support:

    Hello there.

    Sure, it's USA/CANADA

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    RR_Support
    RR_SupportStaff Member09/26/2020      06:16
    @Vasiok:

    Gotcha, for the US/CA server, 01.03.28 is the latest firmware already. So you do not have to update it anymore.

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