Roborock forum
Roborock Points
How to earn Roborock Points
  • 1、New users: 100 points (Newly registered accounts only)
  • 2、Sign in /per week : 1 point (Once per week)
  • Message our official RR_Deal account for more details（ All rights of explaination are reserved by Roborock）
search
Get Roborock Points+5
Roborock forum

S5 wont start cleaning

PolakoSzaf 251 2 0

S5 wont start cleaning

PolakoSzaf 251 2 0

Hello

my roborock was working fine until one day. When i click Clean on the app it doesn’t start the engine, just gives A message After a while charging.

no error codes

battery is full

0
0
You can share this article on the community website!

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

  • PolakoSzaf

    Turns out that the battery is dead. After taking from then dock robot goes off. There is no voltage on the battery pins

    Like0
    Reply
    RR_Support
    RR_SupportStaff Member10/10/2020      10:26
    @PolakoSzaf:

    Hi,

    Thanks for your reply and info.


    Where did you purchase this S5? You can email our customer service team for further help. Invoice/receipt is required. email address is support@roborock.com

    Like0
    Reply

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

Sign In Register
PolakoSzaf
Welcome to Roborock Forum