Hello
my roborock was working fine until one day. When i click Clean on the app it doesn’t start the engine, just gives A message After a while charging.
no error codes
battery is full
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Turns out that the battery is dead. After taking from then dock robot goes off. There is no voltage on the battery pins
Hi,
Thanks for your reply and info.
Where did you purchase this S5? You can email our customer service team for further help. Invoice/receipt is required. email address is support@roborock.com
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Turns out that the battery is dead. After taking from then dock robot goes off. There is no voltage on the battery pins
Hi,
Thanks for your reply and info.
Where did you purchase this S5? You can email our customer service team for further help. Invoice/receipt is required. email address is support@roborock.com