Positioning failure

Positioning failure

vacuum start scheduled cleaning, but barely leaves the dock and says positioning failure. It does not return to the dock. It works just fine if you schedule it manually.

You can share this article on the community website!

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

  • Hello,

    What is the model number of your robot? Could you send us a video of this abnormal behavior?

    Ensure that there is nothing on the way out.

    You can change another schedule time to have a try.

    Besides, you can move the dock's position to a more central area of the house and ensure that there is enough space for it.

  • My Roborock S7 MaxV has also started having repeated positioning failures. I took it apart and did not find any obstructions. Software is up to date. It will clean when I have it clean a specific room. I am going to try and delete the programmed schedules and see if that helps.

    RR_SupportStaff Member11/24/2022      10:24

    Hi, thanks for your updates.

    This issue is usually related to the map. You can delete the current map and remap the house and try again to see if it helps.


Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

Welcome to Roborock Forum