Positioning failure

Positioning failure

vacuum start scheduled cleaning, but barely leaves the dock and says positioning failure. It does not return to the dock. It works just fine if you schedule it manually.

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  • Hello,

    What is the model number of your robot? Could you send us a video of this abnormal behavior?

    Ensure that there is nothing on the way out.

    You can change another schedule time to have a try.


    Besides, you can move the dock's position to a more central area of the house and ensure that there is enough space for it.

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  • My Roborock S7 MaxV has also started having repeated positioning failures. I took it apart and did not find any obstructions. Software is up to date. It will clean when I have it clean a specific room. I am going to try and delete the programmed schedules and see if that helps.

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    RR_Support
    RR_SupportStaff Member11/24/2022      10:24
    @AnniversaryVac:

    Hi, thanks for your updates.

    This issue is usually related to the map. You can delete the current map and remap the house and try again to see if it helps.

    Like0

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