I have a brand new s6 Maxv and loved it for 2 days, not the main brush will not spin on carpet. I have a S5 that has no issues on the same carpet, but now the s6 will not spin. A quick Google search yielded a lot of results with people plagued with this same issue. Looking to get some support on this as it seems to be a defect affecting A LOT of users. Its a share too because the when the vacuum worked it was great and outperformed all of my other robot vacuums. Hoping to getting official recognition of this issue and confirmation of a fix.