Its been a month exactly that I purchased roborock s6 maxv , it was working fine for couple of times and now the device is offline in my app. I tried resetting but no luck, tried to change the location but it’s not letting me in app, please help!
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It is offline so that you can not access it via Roborock app. Instead, you need reconnect it to the home wifi.
Same issue here. I have S6 pure. I tried to press both two buttons to reset the wifi but it couldn't connect to the wifi at all. Please help. Thank you.
which step you get stuck?
You can send us a video of the wifi connection process.
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