S6 Error 118 Right ODO

S6 Error 118 Right ODO

I got S6 Roborock since January 2020 and it just stopped working today with Error 118 Right ODO. Followed the instruction to reset and done so several times, but still go back to the same error message. Anyone has similar issue and can help?

I have sent the email to support as well so hoping to hear back soon.

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