Roborock sometimes returns to dock right after starting ?

Roborock sometimes returns to dock right after starting ?

Hi ! My roborock s5 max returns within minute back to the dock saying "cleaning done, returning to the dock." ? If i after this start an area cleaning and add whole house, it cleans whole house.. It has been working fine for months, but now this ? There is no error or anything. Why is this ?

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  • Hi,

    Does full cleaning work well but the room cleaning and zone cleaning does not?

    Go to cleaning history and send us a problematic cleanup map.


    Use wet cloth to clean the wall sensor and cliff sensors.

    Like0
    Tontze
    Tontze12/16/2020      06:59
    @RR_Support:

    Problem is when im trying to clean whole house, it does like 1 square meter, and then it returns to dock. Some times it does more, but consistently leaves same spots(3rd of the house) uncleaned. If i select whole house with zone cleaning, it does clean whole house. I have cleaned the sensors.

    I did also a full reset for the robot and reinstalled app.

    Like0
    RR_Support
    RR_SupportStaff Member12/16/2020      08:17
    @Tontze:

    Please send us a picture of the home map.


    Is there any obstacles in the way out?


    You can move the dock's position to a more central area and re-map the house.

    Like0
    Tontze
    Tontze12/16/2020      15:23
    @RR_Support:

    Will do that after i get home. Im just wondering why this started happening, it worked fine for months. Nothing has changed.

    Like0
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  • Like0
    Tontze
    Tontze12/17/2020      08:54
    @Tontze:

    I'm puzzled why it works with zone cleaning but not in normal mode?

    Like0
    RR_Support
    RR_SupportStaff Member12/17/2020      11:15
    @Tontze:

    Use wet cloth to clean the wall sensor and cliff sensors.


    Also, you can move the dock to a more central area of the house and re-map it.

    Like0
    Tontze
    Tontze01/10/2021      16:24
    @RR_Support:

    i finally managed to find the problem, my office chair has chrome legs :D If i move chair out of normal position, theres no problem :D I did know that robots have problem with reflective surfaces, but this :D

    Like0
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