Roborock forum
Roborock Points
How to earn Roborock Points
  • 1、New users: 100 points (Newly registered accounts only)
  • 2、Sign in /per week : 1 point (Once per week)
  • Message our official RR_Deal account for more details（ All rights of explaination are reserved by Roborock）
search
Get Roborock Points+5
Roborock forum

"The current network is slow" error for the last 2 days

laylaykubi 339 4 2

"The current network is slow" error for the last 2 days

laylaykubi 339 4 2

It's been over 1 month since I bought the Roborock S5 Max.

For the last 2 days it says "The network is slow" error on the map screen and doesn't show the map.

I have recreated the map and still not loading and giving the same error.

What just happened suddenly and map is not loading any more!

It is so frustrating!

0
2
You can share this article on the community website!

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

  • laylaykubi

    It was fixed on the 3rd day. Hope it doesn't happen again!

    Like0
    Reply
    RR_Support
    RR_SupportStaff Member12/12/2020      13:28
    @laylaykubi:

    Hello. thanks for your update.


    It was the server issue, which has been resolved already.


    If you have any further question, be free to let us know.

    Like0
    Reply
  • stevefrom2620

    I am having the exact same problem. It loads ... eventually ... after several retries and I repeat the same issue almost every day. Was working flawlessly until recently.

    Like0
    Reply
    RR_Support
    RR_SupportStaff Member12/22/2020      14:10
    @stevefrom2620:

    Try to reboot the robot first. You can hold the power button for 3-5 seconds to do so.


    If it is still the same, try to reset the robot's wifi and reconnect it.

    Like0
    Reply

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

Sign In Register
laylaykubi
Welcome to Roborock Forum