It's been over 1 month since I bought the Roborock S5 Max.
For the last 2 days it says "The network is slow" error on the map screen and doesn't show the map.
I have recreated the map and still not loading and giving the same error.
What just happened suddenly and map is not loading any more!
It is so frustrating!
It was fixed on the 3rd day. Hope it doesn't happen again!
Hello. thanks for your update.
It was the server issue, which has been resolved already.
If you have any further question, be free to let us know.
I am having the exact same problem. It loads ... eventually ... after several retries and I repeat the same issue almost every day. Was working flawlessly until recently.
Try to reboot the robot first. You can hold the power button for 3-5 seconds to do so.
If it is still the same, try to reset the robot's wifi and reconnect it.