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Hello,
The robot supports resume cleaning, after it recharged itself, do not start the robot manually, instead, let the robot resume cleaning automatically.
How resume cleaning works?
1. When battery is 20% during cleaning, robot goes back to dock for charging.
2. When battery is 80% on dock, robot goes to the spot where it left to resume cleaning.
3. When battery is 20% again during cleaning, robot goes back to dock for charging.
4. When battery is 80% again on dock, robot goes to the spot where it left to resume cleaning.
5. When battery is 20% again during cleaning, robot goes back to dock for charging.
But this time robot won't resume cleaning even it is fully charged and will always stay on dock. cleaning is over
Notice:
1. Robot could only resume cleaning twice.
2. You may not notice robot has resumed cleaning if you are not looking at the robot on the moment.
3. Robot won't resume cleaning on above point 2 and 4 if the moment is during the DND period(No Disturb mode). Please disable DND mode and try again. See attached picture.
Okay, but that will only work if the robot is cleaning on the same floor as its dock. Currently the dock is on the main floor and I was cleaning the upstairs rooms. When it ran out of battery without finishing the upstairs map, I had to carry it back down to its dock to recharge. It can't resume on it's own, I need to carry it back upstairs before it can resume cleaning. How can I get it to finish the upstairs map if I can't let it resume on its own?
Gotcha, if the robot cannot finish cleaning in one run, it is suggested to move the dock to the upstairs with the robot together.
I've already used the adhesive pads on the bottom of the dock to stick it to the floor as suggested in the manual. If I move it upstatirs (which is all capeted) not only will I have to pull up the stickers, they'll get full of carpet fuzz and not work as well if I put it on the upstairs carpet.
This seems like a pretty serious design flaw that you can't manually instruct the robot to resume mapping. Also, the app should really provide a warning before you do something that will wipe out a partially completed map.
Same issue. Won’t finish map on upstairs floor when dock on first floor. Doesn’t make sense that I can’t hit a button on the app to continue where it left off. How can this be fixed?
Hi, sorry for the inconvenience caused.
Currently, there is not a fix yet. We've reported the issue to our tech team and hope it can be addressed soon.
In this case, if the robot can not finish the cleaning on upstairs on one full battery, you need need to bring the charger together with the robot, or a second dock may be needed.
Best regards.