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unable to update FW on new S6

AEC 181 3 0

unable to update FW on new S6

AEC 181 3 0

App (Mi Home) indicates FW update is available. When I initiate the update the progress indicator gets to 100% before it says it fails and says it was unable to update. I've tried it several times, always with the same result.

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  • Errror

    I am having the same exact problem, Restarted phone, and robot but nothing works.

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    AEC
    AEC12/28/2020      05:50
    @Errror:

    I have switched from the Mi Home app to the Roborock, and after 4-5 tries the first (of several) FW udpates did successfully apply. I don't know what finally kicked it into working, but it eventually did.

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    RR_Support
    RR_SupportStaff Member12/29/2020      08:47
    @AEC:

    Glad to hear that.

    @Errror, you can give it a shot as well. If it is still the same, please send us the current device info and the error message.

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