The Mi app said the S5 had a recommended firmware update today so I had it update. After it restarted it has been "offline" in the app. I attempted to reset the wifi but it never goes further than "scanning", even if I manually connect to the Roborock S5 network on my phone or tablet.
Hello,
Could you use another phone to take a video showing how you connect device to app and send us the video? We believe video could help us figure out a solution.
We suggest you put phone's camera close to phone screen. Besides, also record how wifi indicato) flashes in connection process.
You could upload video to google drive and share us the link if video file is large.
Also, you can try to:
1, 2 & 3 attempted with no change
Video of last attempt to connect available at https://drive.google.com/file/d/1Dd2ZPpeVFTjE90DI8KvCNkiqOuzdukcw/view?usp=sharing
That is weird. What is the serial number of your robot?
Try to change the another cellphone to have a try.
I have tried with cellphone and tablet, same result.
R0028S94105023