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Can not change vacuum power after upgrading firmware

Tarik 772 3 0

Can not change vacuum power after upgrading firmware

Tarik 772 3 0

Hi

I can not change vacuum level after upgrading firmware to 1.13.28.the problem is solved after setting firmware to factory firmware but the problem comes back after upgrading to the latest firmware

,no error message is seen.

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  • RR_SupportStaff Member

    Hello,

    Clear the cache on the app.

    Switch to the cellular data.

    Also, you can reinstall the app to have a try.

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  • Tarik

    i deleted the app and cleared cache.i installed the latest app from apple store.i noticed that the latest flrmware is 1.10.26 .this is the previous release.it was 1.13.28 when i had problems with the vacuum power.i tested 1.10.26 and it is working without any problem except at spot cleaning mode.At spot cleaning mode i can not change vacuum power.i am not sure whether this was the problem at 1.13.28. I may have tested it at spot mode.this problem is happening at spot cleaning mode.is this the expected behavior when cleaning at spot mode?thanks

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    RR_Support
    RR_SupportStaff Member01/07/2021      11:06
    @Tarik:

    Hi, we cannot change the cleaning mode in spot cleaning mode, it uses Max mode by default. Good day.

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